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This role involves bagging and packing all of our subscription, retail and wholesale orders. This requires meticulous planning liaising with the roaster team to ensure we have enough stock for each of the days’ orders.
Once packaged these orders need to be booked into the correct courier system for delivery. We currently use 4 different systems for this and each courier has a unique system.
Once booked the packages are loaded into trolleys or cages depending on the courier, manifesting the end of day procedures is next and resetting all systems for the next day.
The role will also require stock control levels to be monitored weekly and booking new stock in with suppliers, as well as ordering more coffee from the roaster team.
General maintenance of roaster and warehouse equipment will also be required.
Full cleaning down at the end of each shift of the roastery, coffee tasting area and warehouse.
Majority of systems are computer based, you will be shown and taught these systems at the very beginning of the placement.
SKILLS NEEDED
Good knowledge of computers and windows operating systems is preferred.
Experience in a warehouse would also be ideal and a driving license would help but again not essential.
There is a train station nearby for commuting.
WORKING HOURS
Monday to Thurs 9am-4pm
HOURLY RATE
National Minimum Wage
ADDITIONAL EMPLOYABILITY SUPPORT
Full training will be provided on multiple courier systems that most warehouses will use, the booking of collections and manifesting procedures will teach you how to organise and manage collections and deliveries effectively.
Full barista and sensory training will also be given to candidates in our dedicated training room. All of our staff take minimum of 3 courses to develop 3 essential areas:
Coffee knowledge, Coffee making and coffee tasting.
To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.
APPLY BELOW:
This role is to assist our wholesale customer account manager in taking and processing orders from wholesale customers.
This role involves lots of talking to customers over the phone (no cold calling!) and ensuring we are sending out the correct products to our customers.
Other responsibilities will include:
-Processing new customer enquiries that generate daily through the office
-Dealing with general enquiries from retail customers that call the office with generic questions.
-The role will also involve a small amount of booking appointments for trainings and engineer visits using calendar and email invites with multiple people across the business.
-Attempting to upsell additional products to current customers.
Working hours will be Monday to Wednesday 8:30am-5pm
SKILLS NEEDED
Customer service experience would be preferred,
however, a positive and energetic attitude to the position is much more important as full training will be provided.
WORKING HOURS
Mon to Wed 8:30am-5pm
HOURLY RATE
National Minimum Wage
ADDITIONAL EMPLOYABILITY SUPPORT
Full training will be provided by our Accounts Manager on all aspects of the department.
You will be mentored throughout and shown the full aspects of the role
Training will be provided on up-selling and effective communication over the phone.
Full barista and sensory training will also be given to candidates in our dedicated training room.
All of our staff take minimum of 3 courses to develop 3 essential areas:
Coffee knowledge, Coffee making and coffee tasting.
To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.
APPLY BELOW:
This role will be predominantly creating content for advertising purposes and for our social media platforms.
You will be working alongside our current team to increase our brand presence and generate online leads and sales with content and networking.
You will support us with posting images, videos and animations that align with our social calendars and branding guidelines as well as brainstorming new marketing / social media ideas.
This role will be a minimum of 25 up to 30 hours per week. between Monday to Wednesday 8:30am to 5pm and Thursday 8:30am to 3pm.
SKILLS NEEDED
Knowledge on producing video or animation content for all social platforms.
This can either be through university/college qualifications or past experience.
WORKING HOURS
Mon to Wed 8:30-5pm Thurs 8:30-3pm
HOURLY RATE
National Minimum Wage
ADDITIONAL EMPLOYABILITY SUPPORT
Full training will be provided by our marketing team on all aspects of the department. Specifically our scheduling and calendar based social media posts and our weekly newsletter scripts.
Full barista and sensory training will also be given to candidates in our dedicated training room. All of our staff take a minimum of 3 courses to develop 3 essential areas covering Coffee knowledge, Coffee making and coffee tasting.
To apply for this job, you must be claiming Universal Credit and 16 to 24 years old.
APPLY BELOW:
